FAQs

/FAQs
FAQs 2017-10-11T12:20:37+00:00

HOW DO I FIND THE PRODUCT I AM LOOKING FOR?

Premier Safety Solutions has tried to place all our products on logical categories. The main category headers are shown on navigation bar at the top of the page underneath the logo.  Click on one of these categories or sub categories to reach the category page.

You can then browse through the different products.  Click on the actual products to give you the product information and prices.

Alternatively you can use the search function on the top right of the page. Type in the product description or the part number if you know it, and our search engine will come up with a list of most suited links for you to click on. Click on any of these links to take you directly to the product description.

HOW DO I ORDER FROM THE WEBSITE?

Browse through our product range using the navigation bars and select the product you require.

Enter the quantity you require, then click the “Add To Cart” button

The product you have ordered should now appear in a box at the top of the page.

You can now either continue shopping or checkout your order. When you have all the products you need, click the “checkout” button
You will be asked to fill in a form requesting all the details we will need to process your order, including delivery details and selected payment methods (see below)

HOW DO I PAY FOR MY GOODS?

Paying for goods is easy. You can select from your choice of 3 convenient payment options:

You can use your credit card (we accept Visa or Mastercard). Simply enter your details when requested. Our system uses secure 128bit encryption to keep your details safe. Credit card details are never stored on our server.

We can email you a pro-forma invoice which displays our banking details . Simply EFT the funds to our account quoting the invoice number in the reference field. The goods will be dispatched once payment has been received.

If you have an existing 30 day account, simply select the account option and your invoice will be processed through the normal channels. There is an option to enter an order number if so desired.

WHAT IS THE BENEFIT OF REGISTERING WITH THE PWS WEBSITE?

Approximately once a month we discount a number of products for registered users. We send an email (just once per month) notifying you of the products that are now discounted. You can opt out of this option anytime.
When you return to the web site at a later date to place another order you can enter your username and password and your address and contact details will be retrieved from our database.

I CAN’T FIND THE PRODUCT ON THE WEBSITE I WOULD LIKE TO BUY?

We are constantly in the process of adding new products to our site, however if you can’t find a product we will do our best to source it for you. If you can’t see what you are looking for, please give us a call on 09 402 6750 or email sales@pwsonline.co.nz so that we can offer further assistance.

WHAT PAYMENT METHODS ARE AVAILABLE?

Premier Workplace Solutions offers a number of quick, secure payment methods. We accept VISA, Mastercard, EFT and offer 30-Day Accounts to approved customers. For more information or to arrange a payment, please contact 09 402 6750.

We are happy to accept the following payment methods: